How can I track my furniture order and find delivery timelines with OROA?

Once your order is placed, our team will keep you informed with regular delivery updates. You can track the status of your order through your OROA account, via email or by contacting our customer support team. Delivery timelines vary by brand and product availability, and estimated lead times are shared on the product page.

What shipping options are available through OROA?

OROA offers multiple delivery options, including Standard Shipping with curbside delivery, Room of Choice Delivery for placement inside your home in a preferred room, and White Glove Delivery, which includes inside delivery, unpacking, and removal of packaging. Trade clients also have access to Standard Shipping. Delivery options may vary based on location and item type. For more information, please visit https://oroa.com/pages/shipping-policy

How does OROA handle quality checks before shipping furniture orders?

Every order undergoes a thorough inspection by our quality control team before shipment. We work directly with our brand partners to ensure each piece meets our standards.

Which furniture and home décor brands are available at OROA?

OROA brings together premium U.S. and European furniture and home décor brands, highlighting designers recognized for modern design, quality craftsmanship, and lasting appeal. Discover our designer brands and explore curated collections, here: https://oroa.com/pages/discover-our-brands

Can I customize furniture orders from OROA brands?

Customization options are available on select brands exclusively for OROA Trade members. Availability depends on the brand and product, and our team is happy to assist with material, finish, and sizing inquiries.

What is the OROA Trade Program, and who is it for?

The OROA Trade Program is tailored for interior designers, architects, contractors, and other trade professionals. Approved members gain access to exclusive trade pricing, customization options, dedicated support, and a curated selection of leading designer furniture brands. Join the OROA Trade Program and experience a more efficient approach to furniture sourcing.

Does OROA carry sustainable or eco-friendly furniture brands?

Yes. OROA offers a curated selection of sustainability-focused furniture brands that prioritize responsible materials and craftsmanship. Our sustainable styles collection includes brands such as Ethnicraft, dBodhi, Decowood, Vical Home, and WOUD.